Provision of Information
- You are expected to provide complete and accurate information, including your full name, address, home telephone number, date of birth, insurance carrier and employer as required.
- You should provide the hospital or your doctor with a copy of your advance directive if you have one.
- You are expected to provide complete and accurate information about your health, including present condition, past illnesses, hospital stays, medicines, vitamins, herbal products and any other matters that pertain to your health, including perceived risks in your care and unexpected changes in your condition.
- You are expected to provide complete and accurate information about your health insurance coverage and to pay your bills in a timely manner.
Participation in Care
- You are responsible for asking questions when you do not understand information or instructions. If you believe you can't follow through with your treatment plan, you are responsible for telling your doctor. You are responsible for the outcomes if you do not follow the care, treatment and services plan.
- You are expected to actively participate in your pain management plan and to keep your doctors and nurses informed of the effectiveness of your treatment.
Comply with Hospital Rules
- Please leave valuables at home and only bring necessary items for your hospital stay.
- You are expected to treat all hospital staff, other patients and visitors with courtesy and respect; abide by all hospital rules and safety regulations; be considerate of noise levels, privacy and number of visitors; and comply with the no smoking policy.
- You have the responsibility to keep your appointments, be on time for appointments and to call your health care provider if you cannot keep your appointments.
- The Hospital supports an environment free from discrimination based on race, color, religion, sex, national origin and other prohibited classifications. Should you express a preference with respect to Hospital personnel based on one or more of these classifications, the Hospital does not support that preference unless the preference is otherwise protected by law. The Hospital supports the right of its personnel not to accommodate patient preferences based on these classifications unless otherwise protected by law.
- Howard County General Hospital is a smoke-free campus. This means that hospital guests, visitors and employees are prohibited from smoking anywhere on hospital property. Nicotine replacement therapy is available for patients who smoke, including the nicotine patch, nicotine gum and nicotine inhaler. Talk to your physician about an appropriate therapy during your stay, and for information about our smoke-cessation classes, visit www.hcgh.org.
Upon Discharge
- Comments and Grievances - Please direct any comments, concerns or grievances to the Quality and Risk Services Department at 410-740-7912.